We're here to help you 24/7. Choose the best way to contact us based on your needs.
For general questions, account issues, feature inquiries, and non-urgent matters. Our team responds within 24 hours.
Email SupportResponse time: 24 hours
For immediate threats, illegal content, underage users, or emergencies requiring fast attention.
Report Urgent IssueResponse time: 2-4 hours
To report inappropriate behavior, harassment, fake profiles, or content violations.
Use Report FormResponse time: 12 hours
For app crashes, login problems, bug reports, or technical issues with the platform.
Tech SupportResponse time: 24-48 hours
For quick questions and instant messaging support. Our bot can help with common issues.
Telegram BotResponse time: 1-2 hours
Browse our FAQs, guides, and tutorials for instant answers to common questions.
Visit Help CenterInstant answers
We prioritize your safety and satisfaction. Here's how quickly you can expect a response:
Illegal content, underage users, threats
Harassment, fake profiles, violations
Account issues, questions, feedback
Bugs, crashes, technical problems
All times are approximate and may vary based on volume. We work 24/7 to assist you.
Please include: 1) Your username (not your real name), 2) Type of device (iOS/Android), 3) App version, 4) Clear description of the issue, 5) Screenshots if applicable, 6) Any error messages received.
All reports are confidential by default. We never reveal who made a report. Use our report form or email [email protected] with details of the violation. Include screenshots or message content as evidence.
Yes! Email [email protected] with "Account Recovery" in the subject line. Include any details you remember about your account (username, approximate signup date, last activity). Due to our anonymous nature, we have limited recovery options but will help as much as possible.
Yes! Our support team works 24/7, including weekends and holidays. Urgent safety reports are handled immediately. General support may have slightly longer response times during peak periods.
Immediately email [email protected] with "URGENT: Illegal Content" in the subject line. Include screenshots, usernames, and any relevant details. Do not interact with the content further. We will respond within 2 hours and take immediate action, including reporting to authorities when required by law.
We take your privacy seriously. All communications are confidential and handled securely. We never share your information with third parties except as required by law.
By contacting us, you agree to our Privacy Policy and understand that we may need to retain communication records for safety and legal purposes.